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Have tires or mounted tires from Trailer Tire Supercenter that need to be returned? If your answer is yes, then we’re here to help. Below is our return and refund policy.
Trailer Tire Supercenter accepts returns within 30 days of the product purchase date, according to the Terms and Conditions listed below.
If you need to return a product for a refund or exchange please call Trailer Tire Supercenter Customer Service at 1-855-315-0301.
Terms and Conditions
Before calling for a Return, please note the following Terms and Conditions:
We cannot accept returns for any products that have been used or driven on. Only unused products that have not been driven on can be returned.
Special order or customized items
Any Special order products or individually customized items are non returnable
Shipping and freight
Orders that are shipped to a home address and refused will be charged for freight both ways.
If an order is delivered to one of our certified installers and then refused by the customer, the order may be subject to return freight charges and/or a re-stocking fee.
If the product return is due to a Trailer Tire Supercenter error, Trailer Tire Supercenter will assume the return freight costs. Otherwise, the customer is responsible for any return freight costs.
Credits for returned products will be issued to the credit card used to place the order.
Tires and Wheels
We will credit the retail sales price, less any applicable freight charges incurred. A re-stocking fee of 25% per item may be charged for returned products that are received in original condition.
Shipping and damage claims
If your shipment arrived damage on delivery, please call Trailer Tire Supercenter Customer Service at 1-855-315-0301.